Abusive Patients Cleifion Difriol
65,000 violent incidents occur every year against health professionals and staff
We are committed to ensuring the safety and well-being of all our employees against verbal and physical abuse
Patients and visitors are asked to treat our staff with the same courtesy and respect that they themselves expect when they visit our premises.
We will not tolerate physical abuse against our staff and we always prosecute anyone who carries out such attacks on our staff.
Verbal abuse, harassment or racism, whether this is person to person or over the telephone, will not be tolerated and will be dealt with in the strongest possible manner.
We will support our staff in any action which they may wish to take in response to such abuse or harassment.
We have the right to ask the Local Health Board to remove patients from the practice list if they are violent in anyway towards staff or any other persons on practice premises.
All incidents will be reported to the police.