Mrs Jane Stephens
Builth & Llanwrtyd Medical Practice
Powys. LD2 3DZ
Tel: 01982 552207
The Practice is supported by an experienced team of administrators
Office Manager: Mrs Emily Blackwell
Medical Secretary: Mrs Katie Bufton
Medical Administrators: Mrs Cath Davies, Mrs Kate Pugh & Mrs Emma Rawsthorne
Our Reception Team is always available to help –
Reception Manager: Miss Sophie Evans
Reception: Mrs Sarah Price
Reception: Miss Olivia Hancock
Reception: Miss Jay Shah
Reception: Miss Niamh Roberts
Reception: Ms Vicki Bailey
Reception: Mrs Jemma Clements
Our Practice Nurses can help patients manage all illnesses but do have particular skills in chronic diseases such as diabetes, asthma and heart disease. They run a range of specialist clinics for these types of conditions at the Surgery. They provide a range of other services including immunisations, smear taking, blood taking, ear syringing, contraceptive advice and travel advice.
Practice Nurse: Katie Prosser
Practice Nurse: Julia Barrett
Health Care Assistant: Shirley Jones, HCA Certificate of Competency
Health Care Assistant: Jacqui Sullivan, HCA Certificate of Competency
Health Care Assistant: Sarah Price
Based at Glan Irfon, Builth Wells
Contact Numbers:Monday-Friday 9am-5pm: 01597 827691
Working Hours: 9am-5pm Monday to Sunday, including Bank Holidays
The main aim of the District Nursing Service is to help patients with health problems to stay at home rather than be admitted to hospital. The District Nurses will support and teach patients and their carers how to manage their own health needs.
District Nurses visit people who are unable to leave their home, or when the home is the most appropriate place for their care for example, after major surgery. The District Nurses also support care staff in our local residential homes. They work closely with our local GP’s, Podiatrist, Physiotherapist, Occupational Therapist, Social Worker and the Community Hospital.
Patients must be considered to need the care of a qualified nurse. If you need assistance with washing, dressing, shopping etc, this can be provided by social services after an assessment by a social worker. Social services can be contacted on 01597 827102
Anyone can refer a person to the District Nursing Service using the telephone numbers above, but the person must agree to the referral.
Based at Glan Irfon, Builth Wells.
Contact Numbers: Builth Wells 01982 552221
Working Hours: 9am-5pm Monday to Friday
The Health Visitors are registered nurses who have at least two years nursing experience before undertaking further training of at least one year.
Every child under four registered at the surgery has a named Health Visitor. They make an antenatal visit to all pregnant women and liaise closely with the midwives. The Health Visitors provide support and information to help parents.
They can advise on many family health topics including every day difficulties such as feeding and sleeping as well as child health surveillance, immunisation programmes, parenting classes, managing difficult behaviour and any special needs individual children may have. The Health Visitors can provide one-to-one help over a short period of time to help parents overcome any difficulties they may experience and support the whole family. They can also point the way to specialist help for a variety of problems including bereavement, illness and family conflict as well as provide research-based advice about healthy life styles and health promotion.
The Health Visitors work closely with other members of the primary health care team including GPs, CPNs (Community Psychiatric Nurses), Practice Nurses and the School Nurse. They are subject to a professional code of conduct that requires them to act in the best interests of their clients.
Ms Helen Price
Ms Emma Wallace
School Health Nurse: Karen Lynch (RGN)
Powys Midwifery service
Brecon 01874 622443
Community Midwives are registered Nurses who have extensive training in all matters to do with childbirth.
They hold regular clinics and antenatal classes, but also visit at home. When your pregnancy has been diagnosed you will be referred by your GP to a community midwife. A midwife is usually the first and main contact for the expectant mother during her pregnancy, throughout labour and postnatal period.
Midwives help mothers to make informed choices about the services and options available to them by providing as much information as possible. They carry out clinical examinations, provide health and parent education and support the mother and her family throughout the childbearing process to help them adjust to their parental role.
The midwife also works in partnership with other health and social care services to meet individual mothers’ needs, for example, teenage mothers, mothers who are socially excluded, disabled mothers and mothers from diverse ethnic
The practice now have pharmacists and pharmacy technicians employed by the Powys teaching Health Board, working in the practice setting. These professionals support the work of the surgery in a number of ways including: undertake face to face reviews, medicines updates, changes and other associated pharmaceutical work.
Councellors Based at Builth Surgery
Contact Numbers: Monday-Friday 9am-5pm: 01982 554360
Working Hours: 9am-5pm Monday to Friday
After Hours: (5pm to 9am): Contact “ShropDoc” 08450 202131
We have two experienced counsellors based at the Glanirfon. They can offer support to those patients experiencing anxiety and depression. They are trained in using Cognitive Behavioural Therapy (CBT). This is a type of talking therapy that can help change how you think and what you do. These changes can help you to feel better.
For more information on CBT check out The Royal College of Psychiatrists information page.
We are also able to offer silver cloud cbt- for self-management.
We also have Community Psychiatric Nurses (CPNs) who liaise with the Practice to provide help and support to people with mental health problems such as schizophrenia. They are highly trained professionals that have a range of supportive skills. They will see patients at home, in the surgery or at The Hazels Centre, Llandrindod Wells.
They work closely with the local GP’s and consultant Psychiatrists.
Based at The Merlins, Llandrindod Hospital, Temple Street, LD1 5HF.
Contact Number: 01597 828793
Fax: 01597 828802
Macmillan Nurses deliver a high quality service, providing support and advice to patients and families living with cancer and other life limiting illnesses. To meet patients individual needs they work closely with local District Nurses, GPs, Hospital Doctors and Nurses, and other health care professionals.
Palliative Care is the active total care of patients and their families with life limiting illness. The goal of Palliative Care is to achieve the best quality of life for patients and their families. We also offer specialist support to patients who are undergoing cancer treatment.
In partnership with hospital and community services we can offer support and advice to patients and their families at home and in hospital including:
– Advice on control of symptoms, eg. pain, sickness, poor appetite
– Emotional support, information and practical advice
– Links with specialist service, day care and hospice
– Bereavement support
Macmillan Nurse: Gill Griffiths RGN, BSc Pall. Care, Dip. Care of Dying, Dip. CHS, Dip. Advanced Nursing Onc.
Macmillan Cancer Support website